These Terms & Conditions apply to all bookings and services provided by The Crown Ride. By booking our chauffeur, airport transfer, or private transportation services, you agree to these terms.
The Crown Ride provides premium chauffeur services, airport transfers, executive transportation, and private travel solutions across Copenhagen and Denmark.
To make a booking, customers must provide accurate information, including:
A booking is only confirmed once The Crown Ride has provided confirmation through official communication channels. The Crown Ride reserves the right to decline any booking request when necessary.
All prices are based on the details provided during the booking process. Prices may vary depending on:
Payment terms will be confirmed during booking. Additional charges may apply for extra services, route changes, waiting time, parking fees, tolls, or other additional requirements.
Customers may cancel or modify bookings by contacting The Crown Ride as soon as possible. We ensure that your information is handled securely and only accessed when necessary.
We respect your privacy and do not sell, rent, or trade your personal information. Your information may only be shared when required to:
If a passenger does not arrive within the agreed waiting period and cannot be contacted, the booking may be treated as a no-show and charged in full. Additional waiting time charges may apply.
Customers are responsible for providing accurate passenger and luggage details. Our vehicles have limited capacity, and passengers should inform The Crown Ride in advance about:
The Crown Ride cannot guarantee transportation if luggage exceeds vehicle capacity.
Passengers are expected to behave respectfully and follow safety guidelines. The following are not permitted:
The Crown Ride reserves the right to end a journey if passenger behavior creates a safety risk. Customers may be responsible for any damage caused to the vehicle.
The Crown Ride provides professional chauffeur services using premium vehicles maintained to high standards. In some situations, The Crown Ride may replace a vehicle or chauffeur due to operational requirements while ensuring the same level of service quality.
The Crown Ride is committed to providing reliable and punctual transportation. However, delays may occur due to circumstances outside our control, including:
The Crown Ride is not responsible for delays caused by external circumstances or for missed flights due to circumstances beyond our control.
The Crown Ride respects customer privacy and handles personal information according to our Privacy Policy and applicable GDPR regulations. Customer information is used only for providing services, communication, and booking management.
Passengers are responsible for their personal belongings during the journey. The Crown Ride is not responsible for lost, damaged, or forgotten items left inside vehicles.
These Terms & Conditions are governed by the laws of Denmark. Any disputes related to The Crown Ride services will be handled according to Danish legal procedures.
For bookings, questions, or support, please contact The Crown Ride:
By completing a booking with The Crown Ride, you confirm that you have read and accepted these Terms & Conditions.
