These Terms & Conditions apply to all bookings and services provided by CrownRide. By booking our chauffeur, airport transfer, or private transportation services, you agree to these terms.
CrownRide provides premium chauffeur services, airport transfers, executive transportation, and private travel solutions across Copenhagen and Denmark.
To make a booking, customers must provide accurate information, including:
A booking is only confirmed once CrownRide has provided confirmation through official communication channels. CrownRide reserves the right to decline any booking request when necessary.
All prices are based on the details provided during the booking process. Prices may vary depending on:
Payment terms will be confirmed during booking. Additional charges may apply for extra services, route changes, waiting time, parking fees, tolls, or other additional requirements.
Customers may cancel or modify bookings by contacting CrownRide as soon as possible. We ensure that your information is handled securely and only accessed when necessary.
We respect your privacy and do not sell, rent, or trade your personal information. Your information may only be shared when required to:
If a passenger does not arrive within the agreed waiting period and cannot be contacted, the booking may be treated as a no-show and charged in full. Additional waiting time charges may apply.
Customers are responsible for providing accurate passenger and luggage details. Our vehicles have limited capacity, and passengers should inform CrownRide in advance about:
CrownRide cannot guarantee transportation if luggage exceeds vehicle capacity.
Passengers are expected to behave respectfully and follow safety guidelines. The following are not permitted:
CrownRide reserves the right to end a journey if passenger behavior creates a safety risk. Customers may be responsible for any damage caused to the vehicle.
CrownRide provides professional chauffeur services using premium vehicles maintained to high standards. In some situations, CrownRide may replace a vehicle or chauffeur due to operational requirements while ensuring the same level of service quality.
CrownRide is committed to providing reliable and punctual transportation. However, delays may occur due to circumstances outside our control, including:
CrownRide is not responsible for delays caused by external circumstances or for missed flights due to circumstances beyond our control.
CrownRide respects customer privacy and handles personal information according to our Privacy Policy and applicable GDPR regulations. Customer information is used only for providing services, communication, and booking management.
Passengers are responsible for their personal belongings during the journey. CrownRide is not responsible for lost, damaged, or forgotten items left inside vehicles.
These Terms & Conditions are governed by the laws of Denmark. Any disputes related to CrownRide services will be handled according to Danish legal procedures.
For bookings, questions, or support, please contact CrownRide:
By completing a booking with CrownRide, you confirm that you have read and accepted these Terms & Conditions.
